Privacy Policy

Your privacy matters. This page explains what we collect, why we collect it, and your choices.

What we collect

Account, usage, device, billing metadata

We never store full card numbers. Limited billing data via payment providers only.

How it’s used

Operate, secure & improve Asaan Education

Bookings, reminders, personalization, support, fraud prevention, compliance.

Your choices

Access • Delete • Export • Correct

Manage email prefs, request deletion, or contact us.

Overview

Asaan Education (“we”, “us”, “our”) connects students with tutors and Quran teachers. By using our services, you agree to this Policy. If you do not agree, please do not use the service.

Information We Collect

How We Use Information

  • Provide/maintain the platform
  • Enable tutor discovery & bookings
  • Send confirmations & reminders
  • Support & issue resolution
  • Personalization & recommendations
  • Security & fraud prevention
  • Legal compliance & enforcing Terms of Service

Legal Bases (EEA/UK)

Contract
Legitimate Interests
Consent
Legal Obligation

Where GDPR/UK GDPR applies, we rely on the bases above. For example, we use Contract to provide services you request and Legitimate Interests to keep the platform secure and improve features.

Sharing & Disclosures

Cookies & Tracking

TypePurposeExamples
EssentialAuthentication, session integrity, CSRF.Sign-in, session, CSRF
FunctionalRemember preferences for a smoother experience.Language, layout
AnalyticsMeasure usage/performance to improve features.Page views, feature adoption

You can control cookies in your browser. Disabling some may affect functionality.

Data Retention

We keep personal data only as long as needed for the purposes in this Policy or as required by law. When no longer needed, we delete or anonymize data according to our retention practices.

Security

  • Encryption in transit (HTTPS/TLS)
  • Access controls & monitoring
  • Secure development practices
  • Limited data access by role

No system is 100% secure — use a strong, unique password and keep your credentials confidential.

Your Privacy Rights

California (CCPA/CPRA)

Know/access, delete, correct, opt-out of certain sharing

We do not sell personal information.

EEA/UK

GDPR/UK GDPR rights & redress

You may lodge a complaint with your supervisory authority.

Use your account settings where available or contact us to exercise rights. We may request identity verification.

Children’s Privacy

Asaan Education may be used by minors under parent/guardian supervision where applicable. If you believe a child has provided personal data without consent, contact us for prompt removal.

International Transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border transfers.

Automated Decisions

We use limited personalization (e.g., recommending tutors/courses). We do not make purely automated decisions that produce legal or similarly significant effects without human review.

Changes to This Policy

We may update this Policy periodically. We’ll revise the date at the top and, where appropriate, notify you through the service or by email.

Contact Us

Questions about this Policy or our data practices? Reach out via our Contact page.